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FAQs



FAQs

  • What are Karma Points?
  • How do I send my volunteer transcripts?
  • How do I change my password?
  • What can I do with my Karma Points?
  • How do I earn Karma Points?
  • How can I create an Event?
  • How do I create an Organization Account?
  • Using TMI as an Organization
  • How can I view my members' volunteer history & export it to excel?
  • Q.  What are Karma Points?

    A.

    Every time you volunteer, your hours earn you points which can then be redeemed for discounts at your favorite stores or donations to causes you care about. You can even redeem Karma Points for TraceMyImpact merchandise.

    Q.  How do I send my volunteer transcripts?

    A.

    If you're a volunteer, login and go to your profile. Click "My Karma Points" and then "View History Form." It's that easy! You can print your transcript or save it and email it to a college, your school or officer if you're completing court-ordered service hours. Forward to (3:45) in the "Using TMI as an Organization" video to see this step-by-step.

    Q.  How do I change my password?

    A.

    Once you are logged in, click your name at the top right corner of the page. You will be redirected to your student profile. Underneath your profile picture you will see "Change Password."

    Q.  What can I do with my Karma Points?

    A.

    With your points, you'll soon be able to donate any charity of your choice. You'll also be able to exchange your points for TMI merchandise!

    Q.  How do I earn Karma Points?

    A.

    For every hour you record, you will receive 10 Karma Points.

    Q.  Using TMI as an Organization

    A.

    We'll show you how students find volunteer events and request to join organizations. We'll also walk you through the process of accepting members into your organization (1:31) and approving their requests to volunteer at your events. If they show up and volunteer, you can mark them as attended and award hours. The last thing we'll go over in the tutorial (at 4:33) is the very useful messaging feature.